Google review requests for auto-repair shops
We automatically ask for an honest review after an eligible customer-pay repair order closes. We install and manage the system so your service advisors don’t have to send each request.
$2,500 / year
Paid annually. Includes setup, review requests, reporting, monitoring, and maintenance.
Actual SMS, email, phone-number, carrier, and registration charges are billed separately at cost.
Prefer a demo? Choose a timeFrom repair order to review request
- 01Connect your shop system
We verify one reliable closed or paid repair-order event and the customer details it supplies.
- 02Send the request
Eligible customers receive a text and email with your Google review link. Permission, quiet hours, duplicates, and opt-outs are checked first.
- 03Monitor delivery
Your portal shows requests, failures, and opt-outs. We maintain the connection and handle system issues.
Every eligible customer is asked neutrally. No review gating, incentives, five-star requests, or purchased reviews.
Is your shop a fit?
- An established U.S. independent auto-repair shop with an active, verified, unrestricted Google Business Profile
- A reliable closed or paid repair-order record and valid customer phone or email details
- Documented messaging permission and someone able to approve access, DNS, and templates
What’s included
One entity, location, Google profile, and completion workflow. Additional locations, source systems, brands, languages, custom logic, or review-response management require a separate scope.
Technical setup details
- Customer and field mapping
- Local SMS number when available; suitable alternative if inventory or registration requires it
- A2P 10DLC registration support and branded email sending subdomain
- SMS and email sequence, duplicate prevention, and opt-out protection
- Secure portal, 12-check acceptance testing, monitoring, and maintenance
Your guarantee
Confirmed before enrollment, based on your actual repair-order history.
20 new reviews in 30 days
For shops whose previous 90 days confirm at least 100 eligible customer-pay repair orders per month, valid contact information, and an active, verified, unrestricted Google Business Profile.
The 30 days begin after production activation. If fewer than 20 legitimate Google reviews are published, we refund the $2,500 program fee. Third-party usage and registration charges are excluded.
For shops below that volume
The same annual program includes a documented 12-point system-launch guarantee: zero critical defects within the agreed implementation period. If we fail for a reason we control, the program fee is refunded according to the signed agreement.
Read the full program termsExplore a cost estimate
Model review-request costs
At these assumptions: 10 reviews per month. Annual program fee per modeled review: $20.83, plus usage.
This is a model, not a forecast. The guarantee has separate eligibility conditions; no rating, ranking, lead, or revenue result is promised.
Common questions
What if our shop software already sends requests?
If its built-in requests are reliable, monitored, and working well for your team, you probably do not need this program. We help where the feature is missing, inactive, unreliable, or still needs staff to manage it.
Does this replace our shop software?
No. We connect to one approved completion source. Compatibility is checked before enrollment.
What happens when a customer opts out?
SMS STOP replies and email unsubscribes suppress future requests on that channel and appear in the activity history.
Check your shop’s fit
Four short steps. No customer records needed.